Chloe 's community profile page - Smart Money People

Write a review

Newsletter

Go to business site

Viewing profile for,

Chloe

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Chase Bank, Savings:

View on product page

Easy, Practical, Helpful, General All-Rounder

Appreciated how easy it was to open the account in the first place: the ID verification aspect of the procedure was simple and quick. No issues. In relation to opening individual accounts within the initial Current Account setup, it was SO simple! I love the idea of the "Roundup" account - it is an incentive to pay out of my Chase instead of another bank account! Also, the rates of the Savings Account were fantastic when I opened, along with the Cashback offer - it makes it a great incentive to use the account as an everyday and saver - This was so appealing to me as it meant that I could have all of my accounts in one place and didn't have to flit between a load of banks - my other accounts remained largely untouched in a daily context. I initially set up my Chase account to go abroad, as the "no fees" element really encouraged me - I was not disappointed. The ease at which I could use my card, either physically or attached to my phone, was so simple and like I have noted previously, the roundup element and cashback on every transaction acted as an incentive. Previously, I had no issue spending abroad, which typically, banks can try to stop the card, even when alerted that I was going away. I was really pleased with the ease and simplicity. Furthermore ,when I lost my phone and was panicking about somebody getting access to my account, when I phoned Chase, they were ever so helpful. It was easy to speak with them and they really did mitigate the feelings of stress I had come to them with. They were polite and VERY helpful, knowing exactly what I needed doing to stop worrying. I was very pleased, as I have had issues accessing telephone banking before, as the call receivers have either not been clear in what they are trying to convey to me, or the calls have dropped out at crucial points and I have just not had an overall great experience with other bank Customer Service in comparison to Chase. Overall, I am very impressed with the accessibility, the ease of use and general Customer Service and products offered by Chase Bank. I look forward to seeing what new offers and incentives they put forward in the future. Reviewed on: 12th April 2024

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.