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Protectivity: Specialist Insurance reviews

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4.92
Based on 1,450 reviews, last reviewed 5th Jan 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
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0%
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Latest highest rating:

5

The insurance was simple to set up, customer service... The insurance was simple to set up, customer service clarified questions and the insurance was set up quickly Reviewed on: 5th January 2025
Aspire M's avatar
Aspire M

Latest lowest rating:

1

Extra poor customer service , I will change this com... Extra poor customer service , I will change this company Reviewed on: 12th October 2024
Zsuzsanna Csokasi's avatar
Zsuzsanna Csokasi
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About this product

Our Protectivity specialist Insurance reviews can help you to find out what life as a Protectivity customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

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Protectivity Specialist Insurance reviews (1450)

Good rates and easy to follow processes.

5
Good rates and easy to follow processes. Good phone support Reviewed on: 15th July 2024
Gordon Marsh's avatar
Gordon Marsh

Covers everything I need for my business

5
Covers everything I need for my dog boarding & daycare business. Easy to access documents after signing in. Pay monthly without any extra cost. Plenty of notification when you need to renew. Regular emails with information & interesting articles. Reviewed on: 15th July 2024
Barbara's avatar
Barbara

Always helpful for unusual insurance requirements.

5
I have insured with Protectivity for a number of years and they have always been most helpful when my requirements involve long holidays abroad, increasing medical problems which other companies are unwilling to cover and some activities, which to other insurers just mean "NO" Reviewed on: 15th July 2024
pat's avatar
pat

Very easy to speak to someone

5
Any queries I have, I can get hold of someone easily who answers my questions straight away or if they are unable to, then they will liaise with one of their colleagues. Reviewed on: 15th July 2024
Hazel Moss's avatar
Hazel Moss

Outstanding Service and Exceptional Experience!

5
I recently had the pleasure of getting Specialist Insurance from Protectivity and I cannot express enough how impressed I am with the level of service provided. From the moment I joined, I was greeted with warmth and professionalism. The customer service: The staff at Protectivity went above and beyond to ensure that all my needs were met. The staff in particular, was incredibly attentive, knowledgeable, and friendly. They took the time to understand my requirements and provided insightful recommendations that were spot on. The quality: The quality of the customer service was exceptional. It was evident that great care and attention to detail were put into ensuring that everything was perfect. Everything exceeded my expectations and demonstrated a high standard of excellence. The efficiency: Despite being busy, the team managed to provide prompt and efficient service without compromising on quality. I never felt rushed, and every step of the process was handled with precision and care. The overall experience: In conclusion, my experience with Protectivity was nothing short of outstanding. The combination of excellent customer service, high-quality Specialist Insurance and a welcoming atmosphere made for a truly memorable experience. I highly recommend Protectivity to anyone in need of Specialist Insurance. Thank you, Protectivity for setting the bar so high and for making my visit a delightful one! Reviewed on: 15th July 2024
Alice Abbott's avatar
Alice Abbott

Always there to help on the phone and are very frien...

5
Always there to help on the phone and are very friendly and great value for money Reviewed on: 15th July 2024
Charlotte M's avatar
Charlotte M

Dog walking and pet sitting easiest and best plans

5
Recently started dog walking and pet sitting, protectivity was super good when looking at what’s included in your insurance and what’s not included. Also the fact that it’s easy to add additional things to your plan is very helpful Reviewed on: 15th July 2024
Sofie W's avatar
Sofie W

Never had a problem using this insurance company.

5
Never had a problem using this insurance company. Reliable and keeps me feeling at ease Reviewed on: 15th July 2024
Keira T's avatar
Keira T

Easy to arrange and no hassle.

5
Easy to arrange and no hassle. Competitively priced.I havent had to make a claim so cant say anymore Reviewed on: 15th July 2024
Heather Horner's avatar
Heather Horner

Always here if need advise telephone helpline extrem...

5
Always here if need advise telephone helpline extremely good Reviewed on: 15th July 2024
Helen 's avatar
Helen

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