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Protectivity: Business insurance reviews

View other Protectivity products
4.80
Based on 1,452 reviews, last reviewed 7th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
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0%

Latest highest rating:

5

User-friendly insurance The Protectivity website and their different insurance offerings are easy to navigate and understand. I have recently renewed my policy, and I am very... Read more Reviewed on: 7th September 2025
Lucy R's avatar
Lucy R

Latest lowest rating:

1

Extra poor customer service , I will change this com... Extra poor customer service , I will change this company Reviewed on: 12th October 2024
Zsuzsanna Csokasi's avatar
Zsuzsanna Csokasi
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About this product

Protectivity offer business insurance policies to small businesses, event organisers and landlords.

Specialist cover includes Public Liability, Professional Indemnity, Product Liability and Employers’ Liability. Protectivity also have flexible options for freelance, work-from-home, and startup insurance.

Protectivity insurance reviews help you find out what it’s really like to be a customer. If you’ve used Protectivity before, you can also leave a review and share your experience.

Review Protectivity: Business insurance now

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Protectivity Business insurance reviews (1452)

Process was straightforward and simple.

4
Process was straightforward and simple. It took only a short time to renew Reviewed on: 11th October 2024
Mandy S's avatar
Mandy S

It was easy and simple, worked well.

5
It was easy and simple, worked well. Reviewed on: 11th October 2024
User's avatar
User

Great insurance company.

4
Great insurance company. I am appreciated the service that I have with them. Reviewed on: 11th October 2024
Atthasit R's avatar
Atthasit R

Easy to prospect and purchase insurance.

5
Easy to prospect and purchase insurance. I've never had to make a claim fortunately. Reviewed on: 11th October 2024
Frazer Tim Goddon's avatar
Frazer Tim Goddon

Great all round!

5
I’ve been with protectivity for around 4 years now and they’ve been a very good specialist insurance. Very easy to set up, great prices and good customer services. I’ve had absolutely no problems - highly recommend. Reviewed on: 11th October 2024
Rae C's avatar
Rae C

Professional Business .

5
Professional Business .I found the content of the website and policies easy to understand. If I had a query it was simple and easy to contact the provider Reviewed on: 9th October 2024
Mary W's avatar
Mary W

helpful support, 1st time needing this type of insur...

4
helpful support, 1st time needing this type of insurance last year and have had a very good experience so far with the company. Reviewed on: 9th October 2024
Jo B's avatar
Jo B

Great company easy accessibility to chat ,convenient...

5
Great company easy accessibility to chat ,convenient and excellent cover ,this best ! Reviewed on: 9th October 2024
Lisa T's avatar
Lisa T

Excellent customer service.

5
Excellent customer service. Extremely helpful Reviewed on: 9th October 2024
Verity S's avatar
Verity S

A Pawsome Company !

5
I have been with Protectivity for several years now and have found them to be excellent value for money . I have been in this business for ten years and used other insurance companies but 7 years ago found Protectivity and have stayed with them ever since, because they offer value for money, so much that I recommend them to anyone wishing to start a business in the pet services industry. In fact when I move in a few months my friend who is taking over my business has already joined the Protectivity family !! Reviewed on: 8th October 2024
Ceri RP's avatar
Ceri RP

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