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Protectivity: Business insurance reviews

4.80
Based on 1,452 reviews, last reviewed 7th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

User-friendly insurance The Protectivity website and their different insurance offerings are easy to navigate and understand. I have recently renewed my policy, and I am very... Read more Reviewed on: 7th September 2025
Lucy R's avatar
Lucy R

Latest lowest rating:

1

Extra poor customer service , I will change this com... Extra poor customer service , I will change this company Reviewed on: 12th October 2024
Zsuzsanna Csokasi's avatar
Zsuzsanna Csokasi

About this product

Protectivity offer business insurance policies to small businesses, event organisers and landlords.

Specialist cover includes Public Liability, Professional Indemnity, Product Liability and Employers’ Liability. Protectivity also have flexible options for freelance, work-from-home, and startup insurance.

Protectivity insurance reviews help you find out what it’s really like to be a customer. If you’ve used Protectivity before, you can also leave a review and share your experience.

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Protectivity Business insurance reviews (1452)

Easy to set up my insurance and value for money!

5
Easy to set up my insurance and value for money! Reviewed on: 3rd October 2024

Informative.

5
Easy to use website. Informative and helpful. Value for money. Reviewed on: 3rd October 2024

I could see at a glance the cover options and it was...

5
I could see at a glance the cover options and it was all very clearly explained. The cover I wanted was provided at a premium I was happy to pay. Reviewed on: 3rd October 2024

Straight forward and never had any issues been with...

5
Straight forward and never had any issues been with them years Reviewed on: 3rd October 2024

Excellent Pet liability insurance:

5
I needed a Pet liability insurance and I viewed all the options available and found that your company offered the best comprehensive cover for what I needed. Reviewed on: 3rd October 2024

Hassle free, easy to deal with, no issues

5
Hassle free, easy to deal with, no issues Reviewed on: 3rd October 2024

Very professional and easy to communicate with.

5
Very professional and easy to communicate with. Reviewed on: 3rd October 2024

It was very quick and easy and also straight forward...

5
It was very quick and easy and also straight forward to set up Reviewed on: 3rd October 2024

all on line; a fairly simple and transparent process.

4
all on line; a fairly simple and transparent process. Could have been a bit less impersonal and a bit more informative. Reviewed on: 3rd October 2024

Never had any problems, helpful when I ring for advice.

5
Never had any problems, helpful when I ring for advice. And always seems like a good price too Reviewed on: 3rd October 2024

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