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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Fast, simple and easy to deal with great customer service

Will defo use again very easy to deal with. Reviewed on: 11th June 2020

No hassles . Quick service

Yes I can recommend much appreciated service. Reviewed on: 11th June 2020

User friendly, easy lending!

I needed a loan to buy a new car, ratesetter came up as the best APR% by far for somebody my age! The user experience was superb, I quickly and easily found the right loan amount and loan period for me, and the money was with me so quickly! Keeping track of what I owe and what I’ve paid is super simple and if I ever needed to get a loan again, I would certainly use RateSetter! Reviewed on: 11th June 2020

Easy simple not hassle

Very quick process Customer service were helpful Easy to set dd for when needed Would recommend Reviewed on: 11th June 2020

Great service

Very easy to deal with. Low interest rate on the loan and decision was quick. Reviewed on: 11th June 2020

Fast & efficient

Straight forward remote application & favourable rates & charges Reviewed on: 11th June 2020

Simple, Fast, Fantastic

The loan was easy to apply for with such a simple form to fill in, took me a couple of minutes and the money was in my account quickly after approval, monthly Payments are easily affordable and it really helps you if your in a tight spot at some point Reviewed on: 11th June 2020

Great rate offered and most flexible loans

I was really surprised how good the rates were and how flexible the loan is allowing me to over pay when I want to. Reviewed on: 11th June 2020

Great fast service

RateSetter are very very helpful and talk you through everything that’s right for you. Reviewed on: 11th June 2020

Great rates and customer service

RateSetter has some of the most competitive loans on the market and every interaction with their customer service has been friendly and helpful Reviewed on: 11th June 2020

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