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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick and Easy Process

Applied for a loan. The application was quick and efficient. Decision and completion was finalised in a timely manner. Reviewed on: 5th April 2023

So easy

The company was so helpful and easy to talk to also everything was quickly and efficiently dealt with. Money there when they said it would be Reviewed on: 5th April 2023

Fast and v competitive

Really fast service, super competitive with all other lenders, in-fact cheaper than than the other lenders. Reviewed on: 5th April 2023

Superb Rates & Service

Arranged a large loan to fund the purchase of 2 new cars. Dealer wanted 4.9% but Ratesetter came in at 2.8%. There vetting procedure was incredible fast & efficient. Would use them again & recommend them Reviewed on: 5th April 2023

Brilliant

Brilliant service and great rate for my loan, would highly recommend Reviewed on: 5th April 2023

Stress-Free loan application

Using RateSetter for a loan was easy and stress-free. The application was easy to follow and answer. They were quick to get back to me and to money was in my account shortly after the acceptance of my application. The terms and conditions were easy to read with no hidden agendas. I would definitely use them again if needed and I have recommended them to friends and family for loans. Reviewed on: 5th April 2023

Happy

Informative and professional, they have never been intrusive but have always informed me of any changes in a timely manner. Reviewed on: 5th April 2023

By far the easiest loan application

Couldn’t fault any part application was easy and straightforward & quick and to top it off the interest rate was really good compared to other lenders Reviewed on: 5th April 2023

Helping people when we need it most!

My credit rating and overall confidence in the financial industry has gone up since ratesetter helped me. They have enabled me to strengthen my finances, not make them worse like many other companies. Reviewed on: 5th April 2023

Great rates , great company

Iv had a loan from ratesetter and got the best apr Iv ever been offered. Easy to complete and fantastic customer service. I’d fully recommend. Reviewed on: 5th April 2023

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