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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great company with easy application process.

Great company with very good loan rates, would definitely recommend. Well don’t be everyone. Reviewed on: 5th April 2023

Amazing, life saving

Was getting desperate money wise, quick decision & transfer of funds. Later on when experiencing more financial difficulty due to health reasons, super helpful & accomodating Reviewed on: 5th April 2023

Great Company

Great company, quite helpful customer services. Reviewed on: 5th April 2023

Speedy offer a loan

Incredibly quick process after verification of my requirements. I’ve been banking with a major high street bank for many years and they took 3 weeks get back to me , ratesetter was 3 days ! Reviewed on: 5th April 2023

Excellent service Excellent experience when took a loan a second to none company

Excellent company very straight forward to apply for a loan customer service is second to none I would recommend rateseter to anyone Just a frist class service Reviewed on: 5th April 2023

Best loan

They're the best loan company in the UK. Reviewed on: 5th April 2023

Best simple loan

I have had two loans with Rate Setter and both times the application was very easy, money landed in my account within few minutes, repayment process has been very smooth and most importantly, I was never bombarded with emails and statements, but could easily track my repayment status on their website. Highly recommend! Reviewed on: 5th April 2023

Great Set Up

Excellent choice in financing a loan, quick, straightforward and easy to apply. Outcome with you in a matter of minutes. Great loans at amazing rates. Thank you. Reviewed on: 5th April 2023

Easy application

They got my back when I need it. Reviewed on: 5th April 2023

Quick and To the Point

From start to finish the process was easy quick and what they advertised was what I got. Online account makes it easy to track where I am and what to do next. Would happily look to them again. Reviewed on: 5th April 2023

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