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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick no hassle service

Great company that deal with your needs when needed quick and easy to use Reviewed on: 5th April 2023

The place to go to

Easy application and quick response about whether loan is approved or not and within 3 days money is in the bank. Best rate as well. Reviewed on: 5th April 2023

Real deal

Processing was fast and simple not forgetting the best deal on the plate at the time. Since then I've recommended them to 2 people. Reviewed on: 5th April 2023

Easy process, low APR

Easy process, low APR and easy to manage, navigate and understand my loan on the webpage. Reviewed on: 5th April 2023

Excellent service

I had applied for a loan Rate setter was the best Reviewed on: 5th April 2023

Brilliant

Was very impressed the way my application was dealt with. Very straightforward and fast. Reviewed on: 5th April 2023

Top class

Every process is simple and great value too Reviewed on: 5th April 2023

Best way

Fast, flexible and easy to use.I recommend who needs to loan anytime. Reviewed on: 5th April 2023

Affordable

Easy to navigate on the website and check balances, quick and simple to apply, very good rates. Brilliant. Reviewed on: 5th April 2023

Simply The best around

The website and app are fantastic. Really fair prices, would absolutely recommend to anyone. Reviewed on: 5th April 2023

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