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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy Process

5
I am happy with the service provided from Ratesetter. Reviewed on: 5th April 2023

Easy to apply

5
Great rates. Hassle free loans. Easy to manage online. Reviewed on: 5th April 2023

Simple and Easy

5
Great finance company. Really pleased with their service. Reviewed on: 5th April 2023

Great efficient company

5
Easy to navigate getting a loan from this company. Reviewed on: 5th April 2023

Great service

5
Great service and company, highly recommended Reviewed on: 5th April 2023

One of the best

4
One of the best providers, the best rates and easy to apply Reviewed on: 5th April 2023

Ratesetter: A Trustworthy and Customer-Focused Loan Company

4
Good CompanyRatesetter is a reliable and customer-oriented loan company with a straightforward application process and competitive rates. Their flexible repayment plans and excellent customer service make them a top choice for anyone in need of a loan. Highly recommended! Reviewed on: 5th April 2023

Perfect

5
Perfect, went above and beyond what I needed can't fault them.... Reviewed on: 5th April 2023

personal loan

5
Fast and efficient service. Quick process from start to finish. Reviewed on: 5th April 2023

Amazing company

5
Really quick service, highly recommend it Reviewed on: 5th April 2023

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