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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Just in time money

Easy and very smart company, recommended Reviewed on: 5th April 2023

Quick and easy process, brilliant interest rates, exceptional customer service, easy to use app

Rate setter really helped me when I needed a loan and the repayments are fantastic. Their customer service is excellent and the app is brilliant, easy to use and give a lot of information. Thank you RateSetter Reviewed on: 5th April 2023

Quick, easy, good rate

I Was really pleased when looking for a loan to buy a car, I was pre approved and at one of the lowest rates available at the time. It ment I was confident I could start the buying process knowing I would definitely get the loan I needed, once I had checked the car was available and put down a deposit I requested the loan amount and it went through extremely quickly at the advertised rate. I have to say it really took the pressure away from getting the funds for my car purchase Reviewed on: 5th April 2023

Easy to use

Just wanted an easy to use loan facility ratesetter is so easy to use no stress si.ple after all checks are does boom simple and easy. Best service fro. An loan company i have ever used. Reviewed on: 5th April 2023

Great company

Great easy communication recommend this company clear information Reviewed on: 5th April 2023

Amazing value

Such good rates, so easy to use the app, no penalties for early repayment just the fee which is set out in the begining, all info upfront, amazing company Reviewed on: 5th April 2023

Loan

clear and explicit information. fast. I never had serious problems until the end Reviewed on: 5th April 2023

Best loan ever.

Great customer service, very quick with the best interest rate. Reviewed on: 5th April 2023

Hassle free

Very easy to use, with no hassle from the company. Never had any problem with the service Reviewed on: 5th April 2023

Great service provider

Easy process from start to finish, simple to see where you are with repayment. Reviewed on: 5th April 2023

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