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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

the best loan company i have ever used

i got this loan for a new car and money was in my bank the next day but what i like most is the fact that you can log on line to your account to check on your balance at any point and that it does a soft search on you is also a good point Reviewed on: 29th June 2017

A fabulous company

Quick, easy, much more flexible than using a bank Reviewed on: 29th June 2017

Will be using again

To date I have had great service and no problems with any assistance required. Very competitive and would absolutely recommend Reviewed on: 29th June 2017

First class

I applied for a Rate Setter loan and got an answer very promptly, with no hassle. The money was in my account within 48 hours and the service was friendly. The service I received was first class and I would highly recommend Rate Setter to one and all ! Reviewed on: 29th June 2017

Quick and easy

I got a quick response regarding my loans it was quick and easy there is no mithering afterwards with after sales etc... Reviewed on: 29th June 2017

Great experience

Quick and easy process. Communication was very good. Reviewed on: 29th June 2017

Yes

Quick and fair service Easy to apply and receive the wanted results Reviewed on: 29th June 2017

Effortless, easy and Brilliant

Having been sceptical as id never heard of peer lending, I was amazingly surprised on how efficient and easy it is to get lending at a competitive price. Brilliant on line services, customer support if needed and flexibility on early payments if required. I highly recommend. Thanks Team! Reviewed on: 29th June 2017

Happy customer

I have used RateSetter twice and both times I had brilliant experience with easy , clear straightforward application, very manageable repayments with low interest . If I need loan in the future I will be definitely using RateSetter Reviewed on: 29th June 2017

they do what they say

From day one the process and service was second to none, non invasive, understanding and extremely helpful, much much better than your highstreet bank, would not hesitate to use again. Thank you for your help Kevin Reviewed on: 29th June 2017

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