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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Fast and easy

I found the set up and ease of obtaining my loan was fantastic, very straight forward instructions, delivered the perfect product for me. Reviewed on: 29th June 2017

Fantastic service and no nonsense access to funds

I have used RateSetter twice over the last two years and both times was impressed with how quick the application process was and how efficiently and with speed I was provided access to my funds. Have recommended to family and friend many times over! Reviewed on: 29th June 2017

Efficient and Friednly

I had a fabulous experience with RateSetter, they were so helpful and quick to deal with any queries I had. Really reasonable loan rate and such a simple process. Thank you! Reviewed on: 29th June 2017

Ratesetter. Fantastic, reliable, fast loan service.

Applying for a loan has never been easier. Gone are the days waiting in banks to try and get a loan. Applying for a loan with ratesetter was easy, fast, convenient and hassle free. I can manage my account online and the staff are always willing to help. I can't recommend Rarestter enough. I would give more stars on the rating if I could. A superb service which I will use again without hestitation. Well done Ratesetter. Kind regards Neil. Reviewed on: 29th June 2017

Great site

Had no problems and used this twice speedy replies and updates Reviewed on: 29th June 2017

Great service, transparent lending

My Ratesetter loan was very easy to arrange online. My favourite element of the Ratesetter loan was how transparent the process was and how easy it was to see my financials online - the repayment plan, the interest paid, etc. Was able to pay off my loan early, and would certainly consider Ratesetter if I require lending in the future. Reviewed on: 29th June 2017

First class service

I've have two loans now , easy to apply and the money went in next day Will recommend to family & friends W Arkwright Reviewed on: 29th June 2017

Rate setter rocks

I found rate setter to be extremely helpful when applying for a loan. And the money was transferred very quickly to my account. I can't thank them enough for helping me out . Reviewed on: 29th June 2017

Fabulous!

Brilliant, hassle free experience with ratesetter, would use again, and again! Reviewed on: 29th June 2017

BRILLIANT

I could not of an easier transaction,first class service from start to finish. Really would not hesitate to recommend. Reviewed on: 29th June 2017

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