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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Best experience ever

Almost tree years since i m with ratesetter and i will be with them Reviewed on: 29th June 2017

Turn round time

My loan following application was approved in just a few hours. Excellent service Reviewed on: 29th June 2017

Brilliant service!

I have had nothing but a top class service from ratesetter. It couldn't be more straightforward and the rates are competitive. The fact that there is no fee for repaying early is a huge bonus too! Reviewed on: 29th June 2017

Great forward thinking

Could do a little more to work with exsisting customers Reviewed on: 29th June 2017

Quick and Easy

There is no issues to report. The process is easy. The website user friendly. Reviewed on: 29th June 2017

easy to signup and ready to go

was pretty easy and straight forward to signup and i had the money in my bank account in no time for me to use. i will use the service with no hesitation the next time i need some cash Reviewed on: 29th June 2017

Easy to use and access

Have found online account easy to use and contact staff have always been friendly and helpful. Well done! Reviewed on: 29th June 2017

Easy to deal with

I've used rate setter as a borrower for four years now. Initially with a car purchase and then an extension to help start my business. An easy system to understand and run through. The only downside being you have to pay the money back!! Reviewed on: 29th June 2017

Amazing

Easy and quick process, no hassle. Easy to keep track. Reviewed on: 29th June 2017

Quick and simple

A painless and easy process. Made quicker and more efficient by being able to do it all online. Oh, and a great rate as well. Reviewed on: 29th June 2017

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