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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14025 reviews)

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4.92

Based on 14,025 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14025)

Low rate and easy to use

Got loan at really low rate, would recommend Reviewed on: 29th June 2017

Grwat

Easy to use, simple calculator, quick acceptance Reviewed on: 29th June 2017

Fast, efficient, affordable.

Painless experience, with great value lending. Reviewed on: 29th June 2017

Great experience!

Fast, efficient, easy and a great rate! Reviewed on: 29th June 2017

Efficient and excellent service provided

Very professional and efficient service provided with a low and reasonable interest rate Reviewed on: 29th June 2017

Very Good, Trustworthy Company

When I was looking for a loan I compared rates online and Ratesetter was the best deal by far. The loan was set up quickly and efficiently, I don't get spammed by them and am left alone to pay back my loan exactly as agreed. I would highly recumbent Ratesetter. Reviewed on: 29th June 2017

First class service, wouldn't go anywhere else

Easy to use system, navigation clear. Minimal fuss to get a quote and apply. telephone personnel polite, knowledgeable and cannot do enough for you. Reviewed on: 29th June 2017

Excellent service and very quick overall process

We've used ratesetter twice now for loans - wedding and new car. The process is mich more preferable to a bank and we'll continue to them for any future borrowing. I don't even think we had to contact them, as it was all so straightforward. Reviewed on: 29th June 2017

Excellent experience

From beginning to end it was easy to get a loan. Rennygirl23 Reviewed on: 29th June 2017

Brilliant option

I have used ratesetter twice now to purchase cars over the years. It's so easy to use and offers brilliant and flexible ways to repay whatever amount you borrow, plus excellent interest rates. What more could you want from a loan? Many thanks Reviewed on: 29th June 2017

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