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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14025 reviews)

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4.92

Based on 14,025 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14025)

Hassle Free Borrowing/Excellent Service

Superb service from start to finish. Very easy application process - no problems whatsoever. Hassle-free borrowing experience. Would thoroughly recommend. Reviewed on: 29th June 2017

Simple and easy

Quick and easy application and received money really quickly Reviewed on: 29th June 2017

great

they were great and helped me out with a good deal and rate when no else would Reviewed on: 29th June 2017

Quick, efficient, great rate

The rate I received was really good. The money went in quickly and overall communication was excellent Reviewed on: 29th June 2017

Saved me!

Thanks to ratesetter I was able to get on my feet again when other company's wouldn't help. Thankyou again Reviewed on: 29th June 2017

Fantastic loan provider

Very easy to use your services, competetive rates, all round fantastic company, and as a financial advisor I know how laborious and time consuming these things can be! Keep up the good work! Reviewed on: 29th June 2017

5 stars

Great company to deal with and very friendly staff. Very refreshing Reviewed on: 29th June 2017

Ratesetter cannot be beaten

Ratesetter offers the easiest transactions between peer to peer lending. With the dedicated customer service team, interest rates, coupled with ease and speed of transactions- ratesetter will be very hard to beat for any competitor. The only company I would personally recommend for friends and family. 10/10 Reviewed on: 29th June 2017

RateSetter

RatesSetter, look no further if you require a loan as I found them to be the quickest decision makers on approving loans. R Mahwira Reviewed on: 29th June 2017

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