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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14025 reviews)

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4.92

Based on 14,025 reviews, last reviewed 1st Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14025)

Ratesetter Experience

Highly recommend, couldn't ask for better service. Helped us out when no one else were willing to. Reviewed on: 29th June 2017

Simple, Fair, Easy

Recently used Ratesetter and had no issues or problems, it was easy to set up and I would have no problem using their services again in the future. Reviewed on: 29th June 2017

Great Lender

Found the whole process from start to finish super easy and the interest rates were great! The online account management is the better than any bank and so easy to see outstanding balances and make extra payments etc. Reviewed on: 29th June 2017

Good flexible loan

I like that I can manage my loan online & pay extra with any fee's when I have extra money. Reviewed on: 29th June 2017

fantastic service

I have had a fantastic service with ratesetter and really impressed with their competitors on interest rates for loans etc. I always recommend ratesetter to anyone looking for a loan. Reviewed on: 29th June 2017

Convenient and Competitive

I used this service, it was quick, easy to use and there were no hidden charges. If I needed to borrow money again, I would absolutely use them. Reviewed on: 29th June 2017

Best company ever

When i was need to borrow money from this company, it was very easy and quick. Good rates too. thanks so much to them and good luck. Reviewed on: 29th June 2017

Excellent

Easy to understand information, great customer service, easy to use and contact Reviewed on: 29th June 2017

Easy, quick and competitive

I was granted a loan quickly and at a really good rate. It's easy to log in and see how much I've paid off and I've even beeen offered the opportunity to take out an additional loan. Very pleased with the service! Reviewed on: 29th June 2017

Ease of use

I have had a loan with Ratesetter for a while. It was exceptionally easy to use and their online portal is very user friendly. Being able to overpay your loan is really useful too. Great service Reviewed on: 29th June 2017

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