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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14022 reviews)

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4.93

Based on 14,022 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14022)

Easy to use

Very easy to use and simple to be approved Reviewed on: 29th June 2017

Great company!

Website was really easy to understand and use, straightforward approach! No fussing no messing....will recommend Reviewed on: 29th June 2017

Easy and competitive

I found the process of getting my loan through RateSetter very quick and easy. I've recommend their services to several people. Thank you RateSetter! Reviewed on: 29th June 2017

Very easy process and great access to account

Quick decision and payout with great access to account. Have used three times now and never had a bad experience. Reviewed on: 29th June 2017

Worth while!

Simple to use and understand. Quick and helpful staff! Reviewed on: 29th June 2017

Excellent

Quick and straightforward and the staff were very friendly and professional. Reviewed on: 29th June 2017

Brilliant service and so easy to set up!

This is the first time I have used rate setter but I will have no hesitation in using them again, fast efficient service with competitive rates. I have contacted them by email several times and have had a reply within 24 hours. Very happy customer :) Reviewed on: 29th June 2017

Amazing

Brilliant service, quick and easy to use! Even if you have poor credit history, they still go above and beyond. Reviewed on: 29th June 2017

Great service!!

From the minute you apply to you get your funds, the service is 1sr class!! Reviewed on: 29th June 2017

Smooth, fast and hassle free

When my car at the time was on deaths door, I needed a new one but didn't have the cash available. After a quick Google I found rate setter and was instantly impressed by their low rates. After an initial application the money was in my bank in no time at all. Very impressive work Reviewed on: 29th June 2017

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