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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Holiday

The best loan I've ever had - I had last minute holiday to Hawaii and money was in my bank account so quickly! Thank you so much Ratesetter, I would recommend to everyone Reviewed on: 5th April 2023

Easy to apply

I did everything online, it didn't take long & was accepted fairly quickly.. Reviewed on: 5th April 2023

Low RateSetter

Very good and confident financial provider. I am glad I used their services! It deserves 100 stars!!! Reviewed on: 5th April 2023

Easy no nonsense

Quickly approved fair rate. Good website. Reviewed on: 5th April 2023

Efficient

I asked for a loan in 24 hours the fund was in bank account Reviewed on: 5th April 2023

Easy ,fast, reliable, and flexible

helped me quickly at a decent rate of interest i could afford Reviewed on: 5th April 2023

Easy to use.

Easy application and there online accounts are straightforward. Reducing stress. Reviewed on: 5th April 2023

Everything ok

Good deals for me and fast answer Reviewed on: 5th April 2023

Superb Service!

Get through to customer service with only seconds of queue time. Very helpful representatives. My second year of the loan is nearly over and I have never been overcharged & never had hidden charges. What you agree on is what you pay! Very good rates and great service! Reviewed on: 5th April 2023

Why can't everything in life be this good!

Needed a loan to consolidate debts, applied to Ratesetter and after the usual checks on my credit history and completion of the necessary paperwork, I was accepted and the monies paid directly to my debtors. Throughout the application I was kept informed on how it was proceeding which was much appreciated. Would gladly recommend 100%, if only all companies could be this good! Reviewed on: 5th April 2023

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