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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Highly recommend

Excellent rates, quick response, no hassle & funds received promptly. Highly recommend Reviewed on: 5th April 2023

Easy to organise and manage

Easy to find a loan that suited me, organise, and manage. Initial fee was a little expensive, but worth it for my needs Reviewed on: 5th April 2023

Loans

Quick efficient and great website where you can make over payments Reviewed on: 5th April 2023

Life saver

As a mother of three children, I had many debts that had been accumulated throughout the pandemic, I felt if I could put all my debts in one with a low interest rate, I'd find it easier to make the monthly payments, Rate Setter allowed me to do this. I feel I have better control of my debts now. Reviewed on: 5th April 2023

Very simple and quick to arrange

We did some research as wanted a loan for some much needed home improvements. Ratesetter came in as good value and easy to work with which was exactly our experience. Reviewed on: 5th April 2023

Good rates

This is a good company and will recommend to anyone who is struggling to keep up. Customer service is great Reviewed on: 5th April 2023

Perfect company

The perfect company with small APR ! Reviewed on: 5th April 2023

Ratesetter

Lowest Loan APR and best customer service Reviewed on: 5th April 2023

Best of everything

Best rate, best customer service, best company! Reviewed on: 5th April 2023

Simple and easy

So simple to arrange and funds available quickly Reviewed on: 5th April 2023

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