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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Incredibly easy to work with.

5
Transparent and easy to work with. Can’t fault at all. Reviewed on: 5th April 2023

Amazing

5
Ratesetter are great and the progress was straight forward on applying for a loan Reviewed on: 5th April 2023

Helpful and friendly service

5
RateSetter provide an easy to understand friendly service and offered me a great range and affordable payment structure without any hidden surprises. I feel fully on control and am very happy with the customer service. Reviewed on: 5th April 2023

Great product and customer service

5
Very easy process and great customer service I would definitely use ratesetter again if needed Reviewed on: 5th April 2023

Superb

5
Highly recommend , fabulous rates , easy to apply , fantastic service Reviewed on: 5th April 2023

House repair loan.

5
Always a smooth and easy process. Thanks again. Reviewed on: 5th April 2023

Amazing

5
Easy straightforward quick efficient reliable low rates Reviewed on: 5th April 2023

Great loaners

5
Very good service and have got some great deals Reviewed on: 5th April 2023

Fantastic, prompt service with friendly customer service

5
Ratesetter has an easy to use website and a quick and simple process to apply for a loan. The loan was approved within minutes ( AS ADVERTISED!!! ) and the funds were in my account the next day. The whole system is easy to use and I've been back a second time for a home improvement loan. The rates are good and the service is excellent. Thank you. Simon Owen Reviewed on: 5th April 2023

Excellent service

5
Loan application was extremely quick and easy. Reviewed on: 5th April 2023

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