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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Great experience

5
Great experience from start to finish. Excellent interest rates, quick process and helped to change my payment date swiftly. Absolutely brilliant. Reviewed on: 5th April 2023
Andie's avatar
Andie

Straight Forward and Efficient Loan

5
Loan application was straightforward and quick to set up with a great fixed rate on offer. Online Management straightforward to use. Would highly recommend. Reviewed on: 5th April 2023
Simon's avatar
Simon

Ratesetter service

5
Excellent customer service and support highly recommend Reviewed on: 5th April 2023
Stephen Mackay's avatar
Stephen Mackay

Straight forward application

4
I was very impressed by the loan scheme . The rate was very manageable and the whole process was quick and easy . Reviewed on: 5th April 2023
JP BAUGHA 's avatar
JP BAUGHA

Quick and easy

5
Really easy to apply and get a decision. Great rate too Reviewed on: 5th April 2023
Tracey Gilbert's avatar
Tracey Gilbert

Worth enquiry

5
Got a better rate than any other provider Reviewed on: 5th April 2023
Daniel Paton's avatar
Daniel Paton

Good rate,

5
Great service and easy to manage my account. I will definitely come back for a new loan if I need it. Highly recommended!!! Thank you RateSetter :) Reviewed on: 5th April 2023
Florin's avatar
Florin

Straightforward

5
Very easy application. Straightforward and fast. Highly recommend Reviewed on: 5th April 2023
Sandra Hunt's avatar
Sandra Hunt

Simple & stress free.

5
Fabulous service. So easy & stress free. Gave me the breathing space I needed. Reviewed on: 5th April 2023
Teresa Mansell's avatar
Teresa Mansell

Simple loan process - Great rates

5
I took out a loan in early 2022 and received an immediate response with the money in my account shortly after. Website is very user friendly and easy to navigate my loan account. Very happy with the service. Reviewed on: 5th April 2023
Samuel Lee's avatar
Samuel Lee

Review RateSetter: Loans now

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