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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

New Homeowner

We needed a loan when we moved into our first home and Ratesetter provided a quick service and a great rate! Really happy with the repayments too. Reviewed on: 5th April 2023

Value for money

I have previous experience with getting loans which have been frustrating and I had started to arranged finance fir my car but didn't agree with the amount that they wanted as fee's, so I shopped around and rate setter came up trumps saving me nearly £2000, the process for getting the loan was fast and straightforward and I would highly recommend them. Reviewed on: 5th April 2023

Great service

Easy application and quick process Reviewed on: 5th April 2023

Satisfying

Really happy with the service and excellent Would definitely recommend Reviewed on: 5th April 2023

Simple and transparent

The rates where clear from the start and it was a hassle free process. The money was in my account in good time. Reviewed on: 5th April 2023

Great company

Great company, best rates, easy to deal with Reviewed on: 5th April 2023

Great service!

Really great loan provider. Fast and reasonable interests! Would recommend! Reviewed on: 5th April 2023

Best loan company

The best loan company I’ve ever dealt with, speedy, very efficient and good rates, too. Reviewed on: 5th April 2023

Brilliant

Really easy to set up good customer service Reviewed on: 5th April 2023

Good quality customer service

Quick at doing checks to see if eligible for loan (quicker than my own bank was). This helped me immensely as I had an emergency roof repair that needed done asap. I’ve had no problem with monthly payments and when I needed to ask a question someone was there straight away to ask over the phone. Reviewed on: 5th April 2023

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