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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Real easy

Really easy to use system and excellent service Reviewed on: 5th April 2023

Great company

Ratesetter granted me a loan which I needed to replace my boiler. The interest rate was very fair and the repayment terms have been very manageable. The website is really helpful and shows how your repayments are going. I’ve been making extra payments and it’s very useful to see how I’m saving on interest and when the loan will be paid back. I would recommend to anyone looking for a loan. Reviewed on: 5th April 2023

One of the best

I had taken a loan few years ago. It was simple to fill the forms. Kind and professional team dealing with the customers. Reviewed on: 5th April 2023

Super smooth journey

No fuss, quick decision and find available immediately Reviewed on: 5th April 2023

Great!

Really great service and customer service Reviewed on: 5th April 2023

Excellent service and rates

I had a loan from ratesetter, the interest rates were great. I was given a great service, the chance to pay off my loan early. I would definitely recommend Ratesetter to anyone that is looking for a low interest loan. Reviewed on: 5th April 2023

Loan stress free

Took loan out It was stress free and fast no issues Well done ratesetter Reviewed on: 5th April 2023

Seamless application process

This was a very simple, straight forward application and I was very pleased with how seamless it was. Highly recommended Reviewed on: 5th April 2023

Loans

They are fantastic and very caring Reviewed on: 5th April 2023

Easily online manageable loan

No hidden fees, no fuss, easy to apply and manage online. Reviewed on: 5th April 2023

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