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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great service

Easy to set up and great customer service Reviewed on: 5th April 2023

Top company

Have taken out personal loans with ratestter , great to deal with , caring professional company offering competitive rates and great back up sevice . Reviewed on: 5th April 2023

Professional and quick

No nonsense quick decision making Reviewed on: 5th April 2023

Excellent service and low rate

The application on the website, and registeration process were very straight forward. The website is very clear when checking and updating details Reviewed on: 5th April 2023

Helpful

Found this company on the internet and noticed they had a good review of service so I gave them a go for a loan product it was successful and the service I received was 100% Reviewed on: 5th April 2023

No hassle loans

Great company, I would highly recommend it. Reviewed on: 5th April 2023

First class customer service

We took out a loan for our wedding and were immediately excepted, whereas our bank said no to a loan even though our credit score was above average. Customer service is great and online site very easy to understand and navigate. Reviewed on: 5th April 2023

Fantastic service

We applied and received the money the next day which fit in perfectly with the home improvements we were making Reviewed on: 5th April 2023

Very easy to apply

Quick and easy application, fast payout no stress Reviewed on: 5th April 2023

Tip top

Excellent company good ethics and character Reviewed on: 5th April 2023

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