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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great company

5
Fast efficient and effortless. Does what it says it would do. Reviewed on: 5th April 2023

Voting

5
I am really appreciate,that i got a loan.The company helped me to get it without difficulties. I got all information needed. Reviewed on: 5th April 2023

Great value

5
Great value for money loans, easy to apply and keep track of repayments. Reviewed on: 5th April 2023

Excellent loan provider

5
Ratesetter is an excellent provider for small short term loans. They have a simple application process and easy to navigate Web site. Reviewed on: 5th April 2023

Fixed Rate Loan

5
Loan arranged with ease and a very good fixed rate. Reviewed on: 5th April 2023

Great Service

5
Great and easy service, cash in bank when I needed it. Would highly recommend Reviewed on: 5th April 2023

RateSetter the TRENDSETTER

5
One of the best companies I’ve used in a long time…Their online facilities are second to none…I would certainly recommend them to friends and family..Well done RateSetter…I would come back to you every time.. Reviewed on: 5th April 2023

Bathroom upgrade

5
Needed a quick loan to replace my bathroom Reviewed on: 5th April 2023

Fast and responsible

5
responsible lenders, gave me a great rate depending on credit score and funds were in my account within a couple of days. Application was an easy process and I am able to keep track of my loan whenever I need on the website, as well as make payments towards my loan. Reviewed on: 5th April 2023

Excellent service.

5
Ratesetter were very helpful throughout the whole process, I contacted them to clear up a few things. Their correspondence was timely and accurate. They helped me out in my hour of need. Reviewed on: 5th April 2023

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