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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy to arrange

5
Very fast processing of my application Money was available in my account a few days later. Fantastic rates of interest too. Application was easy to complete Reviewed on: 5th April 2023

The most amazing loan company

5
Very easy to apply excellent rates just a very easy process to navigate Reviewed on: 5th April 2023

.

5
GREAT FAST AND EASY SERVICE, ALWAYS HELPFULL AND I CAN CHANGE THE PAYMENT DATES EASY TO WHAT BEST WORKS Reviewed on: 5th April 2023

Excellent service

5
Excellent service ,very efficient and helpful and also understanding Reviewed on: 5th April 2023

Straightforward arrangement with the best rates.

5
Straightforward arrangement with the best interest rate. Reviewed on: 5th April 2023

Great experience

5
Good customer service,easy approaches and believable. altogether very satisfied experience .would recommend to friends and family who need help. Reviewed on: 5th April 2023

Excellent service

5
Great low rates and excellent products Reviewed on: 5th April 2023

Simple, Easy to use and a fantastic service.

5
Honestly nothing but good things to say about ratesetter, they've helped me out personally greatly and I'm able to quickly and easily see repayments and repay more or the entire loan whenever I want. Reviewed on: 5th April 2023

Fast money

5
Decision loans are fast ,APR ,interest rate is fair ,everything can do online Reviewed on: 5th April 2023

Quick process

5
Was looking for a loan. Ratesetter popped up over and done really quick money in bank happy days. Reviewed on: 5th April 2023

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