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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great service

5
Great service, easy to apply Fast renault and fast money deposit... easy to make repayments.. would highly recommend.. Reviewed on: 5th April 2023

Easy and a fair rate

5
I found RateSetter easy to deal with, and their rates are more than fair Reviewed on: 5th April 2023

Brilliant!

5
I took a loan out with Rate Setter, it was so easy compared to other providers. I am able to access my account online and support is always accessible. I have recommended to family and they have also had a positive experience using Rate Setter. Reviewed on: 5th April 2023

Great service

5
Very efficient loan service, excellent coms would definitely recommend Reviewed on: 5th April 2023

Top lender

5
Good interest rate loan, fast decision, easy to use app, would recommend ratesetter to anyone. Reviewed on: 5th April 2023

Best loan provider

5
My experience has been good . The application process was easy and the response was quick. Reviewed on: 5th April 2023

Hassle free

5
Was really happy with they way everything was done. No issues. Reviewed on: 5th April 2023

Best customer service and quick processing without any hassle

5
Best customer service and quick processing without any hassle Reviewed on: 5th April 2023

5* rating

5
Simple to understand and quick process Reviewed on: 5th April 2023

Overall, Great!

5
I received a great, manageable, realistic loan deal that allows me to plan for a future that isn’t all consuming of paying back ridiculous interest! This will actually make me more likely to apply from RateSetter again, plus the whole process was simple & easy and the customer service superb! Reviewed on: 5th April 2023

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