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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick and Easy!

5
Quick and easy to deal with. Money was available pretty much instantly Reviewed on: 5th April 2023

Excellent

5
So helpful & stress free company to deal with. Great service Reviewed on: 5th April 2023

Easy loan

5
Applied on line so easy & fast great rates Reviewed on: 5th April 2023

Hassle free and quick

5
Its hassle free and quick. Plus you can manage everything online. Reviewed on: 5th April 2023

Low interest loans

5
Fast and easy application.. Low interest and easy to manage your account online. Reviewed on: 5th April 2023

Simple straight forward experience

5
Application process was straight forward, within 48 hours everything had gone through. Customer service experience was excellent. Reviewed on: 5th April 2023

Easy and helpful loans

5
Simple to apply and quick response. The online account is great! Reviewed on: 5th April 2023

Excellent

5
Ratesetter is by far the best..Their products are very competitive and with a great customer service.My loan took minutes to be approved. Reviewed on: 5th April 2023

Painless and swift loan

5
Took a loan out for a big purchase. Offered the best rate and application was just so smooth. What was not to like? Reviewed on: 5th April 2023

Great loan at the right rate

5
A great deal on loan at the right rate Reviewed on: 5th April 2023

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