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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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Help others make smarter decisions by sharing your own experience.

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RateSetter Loans reviews (14024)

So easy to complete

Great company I was pre approved for this loan so was so easy to complete fixed rate loan , no need to pay it off early as interest was the same which is want I wanted , but there are other products available , great dealing with them all online , I had no problems what so ever Reviewed on: 5th April 2023

Very good

A very good experience with RateSetter,I recommend Reviewed on: 5th April 2023

Excellent

Very easy great company made getting a loan simple and at a good rate. Used other high street banks before but rate setter are the best and easiest by far No complaints Reviewed on: 5th April 2023

Great service and product

Highly recommend Ratesetter, the prompt, professional and user friendly website gave me great clarity and control to choose and manage my personal loan. Reviewed on: 5th April 2023

Easy service

Quick to apply,quick response,quick deposit Reviewed on: 5th April 2023

Friendly and supportive

Ratesetter provide a friendly and supportive service. Their website is easy to navigate Reviewed on: 5th April 2023

It's quick and easy

A few clicks and the money is in your bank hassle free good interest rates highly recommend Reviewed on: 5th April 2023

Fantastic service

Very fast service great rates and good customer service Reviewed on: 5th April 2023

A

✨ Reviewed on: 5th April 2023

Excellent company

Quick decision. Very friendly and efficient staff. Good after care. Would definitely recommend Reviewed on: 5th April 2023

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