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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick, easy and affordable

Rate setter have really been a breath of fresh air with taking out a loan with them. The whole process was very quick and easy to setup/understand, payments are taken on time, customer service is brilliant and the rates are lower than any other loan I could see .. most other loans were over 20% interest and rate setter was only 10% making this very affordable and easy to maintain. Big thanks to their great team! - Calum :) Reviewed on: 5th April 2023

Excellent company

I was in a jam after my work van gave up on me. Found myself looking for extra cash to put towards a new truck. Ratesetter offered me the best rates and applying online was so simple. Ratesetter gives me lots of info about my loan when I login. Even allowing extra early payments. Can’t fault this provider. Reviewed on: 5th April 2023

Everything was made simple

Everything was made simple. Easy to apply,very smart Reviewed on: 5th April 2023

Personal loan

Ratesetter app is easy to use, very competitive rates and always ready to support their customers. Reviewed on: 5th April 2023

Brilliant experience

From considering a loan to paying it off was so easy and dealing with them was perfect in every way Reviewed on: 5th April 2023

Great company

Easy application , fast access and great overall support from this company. Would definitely use again and reccomend to others Reviewed on: 5th April 2023

Simple and easy

Great service made so simple which takes all the stress away Reviewed on: 5th April 2023

Great experience

Simple and easy from the get go, exactly what I was looking for. Reviewed on: 5th April 2023

Brilliant when I needed it

Great low rates and easy process Reviewed on: 5th April 2023

Ratesettler

Highly recommend this company. Fast and reliable service. Reviewed on: 5th April 2023

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