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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Brilliant

5
Just Brilliant no other words to describe them. Reviewed on: 5th April 2023

personal loan

5
excellent to seal with. quick mno fuss decision. money paid fast to account. a1 service. Reviewed on: 5th April 2023

Hassle-free lenders

5
Ratesetter is a super-reliable, hassle-free, quick responding lender. They deserve more than 5 stars. Reviewed on: 5th April 2023

Trustworthy

5
Reliable and. Trustworthy - highly recommended Reviewed on: 5th April 2023

Super fast

5
Got me out of a fix beginning of Covid . Had the loan finance within days . Reviewed on: 5th April 2023

Happy with loan no fuss easy

5
Very happy with loan very easy no trouble nearly finish loan now but stress free can pay off quickly Reviewed on: 5th April 2023

Easy and quick

5
The whole process was easy and very quick so was a massive help Reviewed on: 5th April 2023

Easy and fair rates

5
Easy and fair rates, very flexible and you get a answer straight away Reviewed on: 5th April 2023

Great service

5
Great service, a good experience overall Reviewed on: 5th April 2023

Easy

5
Very quick to sort out and easy to use online interface Reviewed on: 5th April 2023

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