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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great service and fast

5
It was a breeze applying for loan and getting the money in my account simple and straightforward Reviewed on: 5th April 2023

Easy process, fair rate, no hassle

5
I took out a loan when I needed it, with a fixed interest amount. I have 1 year left and it’s been very straight forward. No issues throughout. Highly recommend. Reviewed on: 5th April 2023

Amazing customer service

5
Easy to access on line and quick to sort Reviewed on: 5th April 2023

Ratesetter - excellent transaction

5
My interaction with Ratesetter was excellent from start to finish. Easy to navigate processed and excellent customer care. Reviewed on: 5th April 2023

Great service

5
Great people providing a simple affordable service Reviewed on: 5th April 2023

Best company

5
Always helpful when needed to discuss things, and quick and easy to deal with. Reviewed on: 5th April 2023

Top Loan Company

5
Ratesetter are a top loan company and I wouldn’t hesitate to use them again and would tell all my friends and family about the great service and rates from Ratesetter!! Reviewed on: 5th April 2023

Brilliant company

5
Rate setter is a very fair company Reviewed on: 5th April 2023

Rate setter makes it simple

5
Make getting and managing a loan simple and straight forward Reviewed on: 5th April 2023

Loans

5
Nicely and quick best company ever Reviewed on: 5th April 2023

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