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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Simple

Even easier to get a loan than it was from my own bank who have all my existing details and earning history, plus a better rate. Enough said. Reviewed on: 5th April 2023

Wonderful service

I'm a very pleased client from ratesetter, no hassle, no harassment, I managed to get the deposit for my dream house. I couldn't be happier Reviewed on: 5th April 2023

Great APR and easy to manage account

I used rate setter to pay off other debt as their interest rate was brilliant. Since having the loan I have been able to easily track and manage the loan in the online account and have had a really good experience! Thanks rate setter! Reviewed on: 5th April 2023

Easy to apply easy to manage

Everything is nice and simple and the process felt smooth. checking in on the loan is simple and obvious to see how long and how much is left. i have recommended this to a few people Reviewed on: 5th April 2023

Good service from ratesetter

I had excellent service from Ratesetter and would highly recommend them to anyone. There is no middle man and it gives you great options. Highly recommend Reviewed on: 5th April 2023

Highly recommend

Perfect company to deal with could not do better Reviewed on: 5th April 2023

Quick and easy

Lone went through quick and easy no complicated questions Reviewed on: 5th April 2023

Great service

Easy and effective service and very affective Reviewed on: 5th April 2023

Rate Setter

Extremely helpful and professional from the outset. Low APR. Have used these before and will highly recommend Reviewed on: 5th April 2023

A* Loan Provider

Cheapest guarenteed rate considering the financial climate vs competitors. Customer service skills are excellent. I have used them before, and will use again! Reviewed on: 5th April 2023

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