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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Hassle free and quick response

Very happy with service, very quick response exceptionally good provider and delivers what the say. Reviewed on: 5th April 2023

Very good best arounf

Very helpful Very fast Would recommend to anyone Reviewed on: 5th April 2023

Great rates

Ratesetter offered me the most competitive rate when I was looking for a loan and the process was very simple . I would definitely recommend them . Reviewed on: 5th April 2023

Great experience!

The application procedure was extremely fast, easy to understand and I got a reply within a few seconds. Would definitely recommend to anyone! Reviewed on: 5th April 2023

Transparent

Easy to access with all the information at my fingertips. (Even tho my new application was unsuccessful ) no fuss just helpful when I needed the help Reviewed on: 5th April 2023

Brilliant service

Very easy to apply, better customer service Reviewed on: 5th April 2023

No hassle

My loan was easy to apply for. Quick response received with outcome. Money appeared smoothly into my account and for the duration of the loan my direct debit went to Ratesetters each month. I received no demanding or harassment communications. I was always able to log into my account to see what the outstanding balance was and when the loan would be paid. I would use them again Reviewed on: 5th April 2023

Loans

Struggled to get a debt consolidation loan for a long time then one day I applied for ratesetter and they gave me the best apr and approved my loan within minutes then received the money a couple days later no hassle at all! Best company ever save me sooo much money on apr I was paying else where Reviewed on: 5th April 2023

Fantastic

Always had fantastic service and rate from ratesetter. Reviewed on: 5th April 2023

Great company

Great company, quick to help, easy to use website and everything else. Reviewed on: 5th April 2023

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