Write a review

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

View other RateSetter products

4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Excellent Support and service

When I was diagnosed with cancer the team were amazing and supported me throughout. They deserve to be rewarded Reviewed on: 5th April 2023

Great company

Borrow twice off company and they were helpful twice. Reviewed on: 5th April 2023

Borrowing

I've got a wonderful experience with ratesetter. Ratesetter helps me anytime when I'm in the need Reviewed on: 5th April 2023

Good work

I am a big fan of ratesetter and their product Reviewed on: 5th April 2023

Good

Profesional service. Easy to us Reviewed on: 5th April 2023

Hassle free

Great company fast loans with good rates Reviewed on: 5th April 2023

So good I used them twice

After paying off my 1st loan early, I used this company again. Due to the way they answered my queries when paying off the first loan and their competitive rate, they were the first choice when my car needed replacing. Should I ever require another loan this company will be the first place I'll look. Reviewed on: 5th April 2023

Best rates plus service

The rates given on personal loan is one of the best in the market and their customer service is outstanding. Definitely recommend to anyone Reviewed on: 5th April 2023

Best company

Best loans provider, I’m more than happy to recommend them at any time Reviewed on: 5th April 2023

Great Service

My loan application was easy to complete and the whole process was very quick. Would thoroughly recommend RateSetter. Reviewed on: 5th April 2023

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Child benefit loan
from M for Money Credit Union 4.89 from 80 reviews
Payday loan (discontinued)
from SafetyNet Credit (inactive company) 3.80 from 39 reviews
Personal Loan
from Novuna Personal Finance 4.87 from 359 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.96 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub