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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great

Easy process got the funds quickly Reviewed on: 5th April 2023

Quick, easy and cheap

RateSetter helped me out in a serious crisis phase without overcharging me for their services. I would recommend them to anyone. Reviewed on: 5th April 2023

Great company

Great rates, Great service and sin0le processes Reviewed on: 5th April 2023

A very helpful lending company

Ratesetter has managed to help me in the last 3 years when I was not able to get a good loan from banks. They offered me a good affordable interest rate and the process was very easy to complete, very straighforward. Thank you yo them I was able to cope after I bought my house. Reviewed on: 5th April 2023

Not a traditional bank

Very good rates and excellent customer service Reviewed on: 5th April 2023

So helpful

Rate setter was a really easy process. Going through some financial trouble and wanting to consolidate my debts, I turned to rate setter. It was a very easy process and I’m able to check on my payments and progress easily. Very happy with the process. Reviewed on: 5th April 2023

Easy to navigate

I had my loan within 24 hours of applying Great customer service nothing was a problem Reviewed on: 5th April 2023

Best overall

After doing my research Ratesetter were by far the best overall in many categories, thanks for the loan and not robbing me! Good customer service, well done Reviewed on: 5th April 2023

Loan - personal

I have used ratesetter twice and I have had the best experience with the best rates and exceptional service . Trusted and I would definitely recommend these to family and friends. Reviewed on: 5th April 2023

Efficient, friendly straightforward.

I have used Rate Setters on a number of different occasions and I can truly say I've yet to be let down or disappointed with the service I receive. Everything is open, straightforward and honest and I would definitely recommend this company to friends and family. Reviewed on: 5th April 2023

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