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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great loan provider

From start to finish very easy process. Five star customer service Reviewed on: 5th April 2023

Great loan service

I loved how easy and quick it was to apply and then get access to my loan funds with RateSetter - plus they provide great communication and it’s easy to see and manage everything about my loan online. Reviewed on: 5th April 2023

Awesome

The best company in the business. Reviewed on: 5th April 2023

Loan with a Heart.

The reason I have put the title Loan with a heart because RateSetter gives out laon to people like me that is affordable and recommends a monthly payment that is approved by the customers. They explain all the parts of the terms and conditions in a language that is easily understandable hence I called RateSetter a loan company with a Heart. Thank you! Reviewed on: 5th April 2023

Easy process and a pleasure to deal with

I’m midway through the second loan I’ve had with RateSetter. They have been easy to deal with from the off. From the application process where I had a decision within minutes to the payment in to my account and the repayments. The rates have always been very competitive with others as well. I’ll continue to use ratesetter for any loans I require in the future. Reviewed on: 5th April 2023

Personal Loan

Very reliable . I am very happy with Ratesetter. Reviewed on: 5th April 2023

No hassle, Simply the best

Never had any problems with my ratesetter loans. They deliver fast quotes, fast payments and super easy payment deals - no hassle, no fuss just first class service Reviewed on: 5th April 2023

Great company, give you lots of warning.

Always easy to pay with useful reminders. Reviewed on: 5th April 2023

Quick and easy to apply

Very good service and fast response Reviewed on: 5th April 2023

Easy and quick

RateSetter was my first loan to start with since I came back to the U.K. in 2017 and with the easy to use online check of your account and any adjustments it was very helpful. I would definitely recommend to anyone. Reviewed on: 5th April 2023

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