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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent service

Excellent support always. Great service and good quality of customer support Reviewed on: 5th April 2023

Great service

My loan application was dealt with swiftly and professionally the interest rate was a bonus was that pleased i recommended them to my wife who also took a loan out Reviewed on: 5th April 2023

Highly o

The service these folks provide is amazing!! The low interest makes it extremely beneficial to help out families who wish to book a once in a lifetime holiday. I will definitely be using these again!! Reviewed on: 5th April 2023

Excellent and competitive rates

Best rates available and a through background check to ensure the loan is actually affordable Reviewed on: 5th April 2023

Simply - best rates

Best rates on the market with a touch of lovely customer service. What more do you need? Go RateSetter.. Reviewed on: 5th April 2023

Accessible

Sometimes the bad things happen so is good to know you can get through them using RateSetter Reviewed on: 5th April 2023

Easy and quick

Easy set up, simple information Reviewed on: 5th April 2023

Loan

A few years ago i took a loan out with ratesetter online with no hassle and they provided me with the best rate fixed for 5 years so now all other rates are rising but my payment is still same as before and im thankful Reviewed on: 5th April 2023

Quickly

Very quick response, get the loan just in time when I badly needed. Thanks. Reviewed on: 5th April 2023

Best

Best quick loan at affordable rates Reviewed on: 5th April 2023

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