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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Clear info, fair rates

5
Clear info, fair rates, reliable company Reviewed on: 16th March 2023

Best Loan provider

5
I had a loan with Ratesetter for 4 years. Best rate and access to £ instantly. Was very happy with my loan. Reviewed on: 16th March 2023

Quick, Easy, Good money loan company

5
I used ratesetter to get a small loan I needed quite urgently, the process was simple to follow and got acceptance very quickly. T/C's were easy to follow, I would highly recommend using ratesetter if I was to be in this position again. Reviewed on: 16th March 2023

Home improvement

5
When I applied for my loan it was so quick and easy and was approved quickly. Reviewed on: 16th March 2023

Great service

5
Have used RateSetter for a number of years always had a great service would certainly recomend them Reviewed on: 16th March 2023

Nice service

5
Nice service, fast decision! Any time helping with anything! 100% recommend! Reviewed on: 16th March 2023

Great service

5
Great service and really easy website to negotiate Reviewed on: 16th March 2023

Loan

5
I had a loan from ratesetter and the interest rate was the best on the market, it was quick and easy to arrange at the time of my loan the interest rate was 2.5% at the same time the rate with my own bank was 8.9% bit of a no brainer really. Reviewed on: 16th March 2023

Affordable loan

4
Easy and affordable loan with a competitive interest, the terms and conditions were cleared and you could follow online the status on your loan under your customer account. Reviewed on: 16th March 2023

Best

5
I love this company best ever loans company Reviewed on: 16th March 2023

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