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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

I am happy with great service

I am happy with this service . It is polite and helpful service. Recommend to my family or friends Reviewed on: 13th March 2023

Fast and affordable

Great company, chooses relevant rates to make things easy to choose from Reviewed on: 13th March 2023

Easy loans!

Very easy to set up a loan, no messing around and easy to monitor. Highly recommend Reviewed on: 13th March 2023

Great service

This is my second loan with the company, never any issues Reviewed on: 13th March 2023

Equality

Quick fast and fair rates for all. Highly recommend! Reviewed on: 13th March 2023

Excellent service would recommend

The speed and service of the loan process was very impressive. A very professional experience. Would have no hesitation of using again and recommending Reviewed on: 13th March 2023

Need a loan? Go to RateSetter!

I’m borrowing already 2nd time from RateSetter and I can’t fault them even once. The rate is always super competitive if not the best in the market. Money is always in to your account the next day. Also, you can be flexible with repayments and customer service is always there for you. Reviewed on: 13th March 2023

The best loam company with the lowest interest rates

As i had my little one and was struggling to keep up with the bills had to take a loan , and so far it has been one of the best company to deal with and their interest rates aren’t high as well , Definitely will recommend this company, Reviewed on: 13th March 2023

Great company

No hassle, easy and great rates Reviewed on: 13th March 2023

Fast and reliable Loan

Checked out my loan options and ratesetter showed up with the best interest rate and options etc so applied and got it . Fairly straightforward as far as I can remember. Not had any problems so far Reviewed on: 13th March 2023

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