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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Competitive rates

5
A quick response on application and very favourable rates. Reviewed on: 13th March 2023
foxholechippy@hotmail.co.uk's avatar
[email protected]

Amazing customer service

5
Ratesetter made the whole process simple and efficient. Amazing customer service! Reviewed on: 13th March 2023
Joanne Jones's avatar
Joanne Jones

Helpfully

5
They were so helpful at the time I needed a friendly advice thank you Reviewed on: 13th March 2023
Chris Creek's avatar
Chris Creek

Amazing customer service and fast delivery

5
I have used Ratesetter numerous times, their approval system is super quick and easy and usually approved with money within days. The portal is super user friendly for making payments and reviewing payments. The customer service team is always ready at hand and super helpful and I cannot recommend them enough. Reviewed on: 13th March 2023
Jasmine Egan's avatar
Jasmine Egan

great

5
All good, money loaned,, money paid back, nothing weird happened. Reviewed on: 13th March 2023
Nick79's avatar
Nick79

Excellent loan provider

5
Hassle free loan, a very quick decision and the money was in my bank in no time. Reviewed on: 13th March 2023
Nick Caldwell's avatar
Nick Caldwell

Excellent

5
Excellent quick and easy even for me Reviewed on: 13th March 2023
Paul Womersley's avatar
Paul Womersley

Simple and easy to apply

5
The whole process is so straightforward. My loan was approved and in my bank account in a matter of days! Very happy with the service and the process Reviewed on: 13th March 2023
Marie Sartini's avatar
Marie Sartini

Good rates and customer services

5
Pleased with the overall service provided Reviewed on: 13th March 2023
Sandro Londe's avatar
Sandro Londe

Excellent value

5
Easy to setup and excellent value, highly recommended Reviewed on: 13th March 2023
Bob's avatar
Bob

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