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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy and fast

Easy and fast to apply, you have loads of options online after you have you load. Its great. I am at my 2nd load. Reviewed on: 12th March 2023

Simple & easy

A very easy company to do business with, simple application, swift response, not like over providers who make you jump through hoops to get the finance & have very competitive rates, have used them twice & will be my first port of call in future Reviewed on: 12th March 2023

Home

My family is the best, amazing, lovely , Reviewed on: 12th March 2023

Happy customer

Amazing service in all areas very happy Reviewed on: 12th March 2023

All good never had a bad experience

Recommend as quick with any answers and never had bad experience Reviewed on: 12th March 2023

Great 5 star

Fantastic and the rates are very affordable Reviewed on: 12th March 2023

The best company

The best company, quickly and serious. My dream came true last year. Reviewed on: 12th March 2023

Fantastic services

I came across Ratesetter randomly online, I applied for a small loan that was granted and never looked back. Fantastic services...I've recommended to friends and family x Reviewed on: 12th March 2023

Easy Contract

Excellent quick decisions with low interest rates Reviewed on: 12th March 2023

Excellent service and very easy to understand and deal with.

First class service definitely would recommend. Reviewed on: 12th March 2023

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