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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Amazing rates

So happy with my loan, the rate was so much cheaper than other quotes. The website is great. Highly recommend Reviewed on: 11th March 2023

Fantastic !

Very smooth journey start to finish. Great website, easy access. I work for a bank but will be coming back to Ratesetter ! Brilliant company. Reviewed on: 11th March 2023

Highly appreciate

Quick & easy really helpfully when I bought my house as first time buyer Reviewed on: 11th March 2023

Excellent service with low interest.

I received the loan very quickly and the interest rate was fantastic! Highly recommended. Reviewed on: 11th March 2023

So easy!!

I’ve had 2 loans with Ratesetter now and it’s been a life saver! We have been able to afford our wedding! Very easy application process and the money is sent over to your bank account very quickly after approval. It is also so easy to make additional payments with the online account. I am so glad we chose ratesetter and would not hesitate to use again or recommend to others. Reviewed on: 11th March 2023

Great value and service

Easy to arrange straightforward great rate very convenient Reviewed on: 11th March 2023

Great rates

Excellent service and great offers and good value for money definitely recommend Reviewed on: 11th March 2023

They didn't rip me off like some companies do

I found it easy to use and understand was not completed,was a reasonable amount to pay each month, no problems with them at all would use them again if needed. Reviewed on: 11th March 2023

So easy and a dream to make extra payments

The process was so easy applying, I love when you log in there is so much info which helps see how your loan is progressing. i love making over payments and RateSetter makes it so easy for me to do. Reviewed on: 11th March 2023

Trusty

The whole process from getting a loan to get it approved was fluid, easy and straight forward. The website makes it easy to check outstanding loan balance and to change the payment day out and value Reviewed on: 11th March 2023

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