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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Fast and easy

5
I’d never had a loan before and have been building up my credit score so was really appreciative that rate setter at least gave me a chance. 5 mins and I hade been accepted and money was in the bank the next day Reviewed on: 11th March 2023

Quick!! Simple!! Unbeatable!!

4
RateSetter has to be hands down the best loan provider around quick simple quotes in no time with unbeatable rates and even better customer service and support!! Thanks again RateSetter!! Reviewed on: 11th March 2023

The best lenders in the UK.

5
I got £10,000 personal Loan from RateSettter. And the interest rate was really suitable for a people’s that working for minimum wage. I’m happy that’s I got loan approval with them. Reviewed on: 11th March 2023

An informative company with ease of use.

5
I found rate setter an easy and informative company to deal with. Very fast transaction without lots of paperwork to read through. Would definitely use again. Reviewed on: 11th March 2023

Fast and efficient, no hassle

5
Easy to arrange, very fast process. Reviewed on: 11th March 2023

Perfect transaction

5
Simple and easy application process which was also Fast and efficient. From approval to payout was by far the best I have ever experienced. The website has a great layout intuitive and in plain English. The account management page is clear and understandable. Highly recommended with great rates ! Reviewed on: 11th March 2023

Very efficient and no hussle

5
I had the best experience. They are so efficency and the customer care is excellent. Also their PPI is very low. I would recommend anyone to borrow from them Reviewed on: 11th March 2023

Brilliant

5
Cheap and brilliant are also easy to keep track on account and pay extra when ever i want to Reviewed on: 11th March 2023

Very quick and easy application

5
Great loan application and very quick service Reviewed on: 11th March 2023

Great value and easy

5
Great interest rate. Easy set up. Can't fault it so far. Reviewed on: 11th March 2023

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