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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent

5
Really straight forward and step buy step instructions all the way through the application process Reviewed on: 11th March 2023
chris2700@hotmail.co.uk's avatar
[email protected]

Straight and easy to deal with

5
Easy and uncomplicated access to loans Reviewed on: 11th March 2023
blessing appiagyei's avatar
blessing appiagyei

Amazing experience

5
Very easy to apply. Fast decision. Love that you can choose the date for your payment. Overall excellent service. Reviewed on: 11th March 2023
TinaU's avatar
TinaU

Great company

5
Easy to apply, money received next day, good service. Quick respond, easy to manage, great conditions, interest. would recommend. Reviewed on: 11th March 2023
Anonymous's avatar
Anonymous

Excellent

5
Excellent service and straight forward process in been accepted for the loan. Reviewed on: 11th March 2023
staceyhorton@hotmail.co.uk's avatar
[email protected]

Easy to you

5
I am new to the UK and found them very easy to work with to acquire a small loan. Reviewed on: 11th March 2023
Karen's avatar
Karen

Quick application, good rates

5
When my mom died, I needed some cash. RATESETTER's application process was straight forward and the interest rate was good. I've set up my DD for repayment and I never have to think about my loan again. I'd 13/10 recommend, and if I ever need a loan again. I know exactly where I'd go. (Side note, I wish there was an app) otherwise brilliant and they deserve the award! Reviewed on: 11th March 2023
Sunshyne_rad's avatar
Sunshyne_rad

Great and quick

5
Very easy to use and quick process Reviewed on: 11th March 2023
simona.nichifor29@yahoo.co.uk's avatar
[email protected]

amazing loan company and deals

5
its been a pleasure dealing with this loan company Reviewed on: 11th March 2023
ashrafabdelsalam73@icloud.com's avatar
[email protected]

No stress just simply the best

5
When wanting a loan I didn't need to look far or for a long period I went to these guys RateSetter. They made the loan process quick and easy and took the stress away. Reviewed on: 11th March 2023
Andrew Szabo's avatar
Andrew Szabo

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