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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Well impressed

Quick, polite open and friendly. Fast response Reviewed on: 11th March 2023

Happy fella

Easy simple money at a great rate thank you... Reviewed on: 11th March 2023

Excellent service

Excellent service always there to help Reviewed on: 11th March 2023

Emergency loan

I needed an emergency loan to pay for my dad's funeral. Rate setter agreed very quickly with little fuss and complications to an already difficult situation Reviewed on: 11th March 2023

Easy

They have been helpfull and made the loan process so easy. Reviewed on: 11th March 2023

Best company ever

Such a simple process, loan was approved same day and money was in my bank next day. This made buying a new car so much more simple and gave me the flexibility to get the price down too. Reviewed on: 11th March 2023

Fast, easy to apply and very clear.

Super fast and easy from an application to receiving the funds. Brilliantly rate and easy ti view information online. Reviewed on: 11th March 2023

Quick

Easy to use xxxxxxxxxxxxxxxxxxxxxx Reviewed on: 11th March 2023

Easy and excellent service

Ratesetter is an easy and simple company to use. They help you every step with your application and once approved the money is in your account before the next day. I will never use another loan provider. I highly recommend you use Ratesetter before you go elsewhere, especially if you have a low to average credit score. Reviewed on: 11th March 2023

the best

excellent service easy to understand quick response no added extras what you see is what you get first class 5 stars from me good luck. Reviewed on: 11th March 2023

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