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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

I have 3 loans with rate setter and how ever low Interest rate allowed

very excellent and rate setter offer good rate of interest and very good company Reviewed on: 11th March 2023

Pain Free

Excellent straightforward and painless thank you Reviewed on: 11th March 2023

Amazing

I’ve had no problems at all with this loan company. Comfortable repayments, such a good Experience using Ratesetter Reviewed on: 11th March 2023

Easy Application Process

Highly recommended for their competitive rates and easy application process. Reviewed on: 11th March 2023

Fast and friendly

Good apr on loan application, was hassle free. Reviewed on: 11th March 2023

Loan

Very easy and secure, quick setup and great low percentage, Reviewed on: 11th March 2023

Fast, efficient, simple

Ratesetter were very easy to deal with and sorted out my loan quickly Reviewed on: 11th March 2023

Reliable loans for customers

Easy to apply, even those with bad credit are considered . Using the online services is very convenient it breaks down how many months left you have to pay, you can choose to make overpayments or get a loan top up if needed. Overall a brilliant loan provider. Reviewed on: 11th March 2023

No hassle, prompt delivery of funds

Rate setter are excellent from the initial payment which was in my account within hours. The online account is easy to use and the option to pay early without fee is great! Highly recommended Reviewed on: 11th March 2023

Top Loan provider

I found Ratesetter via a third party that recommended their services. I was looking for a flexible loan service provider that would allow me to be able to have more control over my borrowing. Easy online site that allows me to have greater control over your account. I have over decades used many different loan provider from high Street banks to online loan providers. I would rate Ratesetter as one of the best and would recommend them. Reviewed on: 11th March 2023

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