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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great service

Loan arranged very quickly, Low interest rates Very happy with the service Reviewed on: 11th March 2023

Home improvement loan

I needed to get a loan for my home improvements and I chose Ratesetter. The APR was a sensible rate and I was able to space out my loan so that the payments were affordable, I can also pay off chunks of the loan with no penalties. The process was very easy to follow and in terms that I understood. I would definitely use Ratesetter again in the future. Reviewed on: 11th March 2023

Top Company

they were brilliant from start to finish with my application, professional friendly and very reassuring Reviewed on: 11th March 2023

The best loan rate lender

Effortless and easy to access to the best loan rate in UK!!! Reviewed on: 11th March 2023

Fast, efficient and honest

I got the loan I needed within days. Its easy to monitor payments online. Great service. Reviewed on: 11th March 2023

Good rate, good customer service

Information sent promptly, good customer service. Reviewed on: 11th March 2023

Easy to use

Had 2 loans from here in previous years. No hassle and great repayment plans Reviewed on: 11th March 2023

Would recommend

Had a loan with these guys, very straightforward and easy to apply for and very fast response time. Never had an issues with them. Online portal easy to navigate overall good service would recommend Reviewed on: 11th March 2023

Quick and easy service

I have used RateSetter twice now and each time I have found the service quick and easy to set-up over the Internet. Reviewed on: 11th March 2023

Excellent service

Easy to apply to get best rates Fast transfer of funds Reviewed on: 11th March 2023

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