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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Straight forward and easy to deal with

5
Good competitive rate and non fuss service. Reviewed on: 11th March 2023

RateSetter Rating

5
A company with great customer service great products at great prices Thanks Reviewed on: 11th March 2023

trustworthy !

5
the whole process went quickly, I recommend it! Reviewed on: 11th March 2023

Easily the best

5
So simple to set up; great rate, no fuss. Best loan service ever Reviewed on: 11th March 2023

Personal loan

5
Excellent service I was able to get my loan in short time and it was paid directly into my bank account, the rate was very good compared to other lenders Reviewed on: 11th March 2023

So straightforward

5
Not a single problem or hassle! Ratesetter’s loan was good value, easy and I would highly recommend. Thank you. Reviewed on: 11th March 2023

Fast and seamless process

5
The whole process with RateSetter was simple amd dealt with really quickly and efficiently, from the initial application to completion. Reviewed on: 11th March 2023

Easy transparent and fast

5
It was very easy to get the approval and the information required wasn’t clear to understand. Reviewed on: 11th March 2023

Best loan provider

5
Competitive rate, quick and easy application process . Great company to deal with . Reviewed on: 11th March 2023

Ideal loan

5
Went on a comparison site and Ratesetter was the best, they were offering a loan that I could afford, at a very competitive rate and it gave me peace of mind. Reviewed on: 11th March 2023

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