Smart Money People Logo

RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14024)

Loans

5
Easy online application and smooth transaction, will definitely use again Reviewed on: 11th March 2023

Easy!

4
Quick and easy to set up and absolutely no fuss! Easy to manage online when you need to and I've had absolutely no issues! Reviewed on: 11th March 2023

Easy to apply AND excellent service

5
Easy to apply and excellent customer service Reviewed on: 11th March 2023

My loan

5
Thank you for opportunity to say few words. I'm happy for loan from Rate Setter. Company positively review my application. I get good repayment plan with good rates. Highly recommend. Reviewed on: 11th March 2023

Excellent service and rates.

5
Used them to borrow a while ago and very easy to arrange, with good rates. Able to manage loan easily online which (unlike other companies) makes life so much easier. Reviewed on: 11th March 2023

No hassle. Quick process

5
Easy process . You got your money in no time with just simple online application. This is my second tiime and i did not encounter any problem Reviewed on: 11th March 2023

Straight Forward,honest advice.

5
There was absolutely no problem with this process and a straightforward process. What more could you ask for from a loan? Reviewed on: 11th March 2023

Best loans

5
I think Ratesetter are the best loan company ,I highly recommend to all my friends Reviewed on: 11th March 2023

Cheapest quickest loan ever

5
Applied for bank loan and the interest rate was ridiculous. Been banking with them for years and have great credit history. I applied then to rate setter and was astonished with the rate they were giving. Acceptable right away and had my money within 48 hours. Reviewed on: 11th March 2023

Loan

5
Very good no trouble and very affordable Reviewed on: 11th March 2023

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from RateSetter?

  • Car Finance

    from RateSetter 4.96 from 308 reviews
    RateSetter
    View all products